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The Apartments Concierge
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For licensed apartment agents, brokers and renters

Texas apartment search, guest cards and invoicing in one place.

See Texas apartment communities on one map, with commission terms where TAC has confirmed them, current concessions and housing-authority payment standards. Send the guest card from the same place. In Texas, TAC invoices the community and pays your brokerage out of what the community pays.

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Questions? Call (713) 561-3038

Read the transcript

Hi, my name is Lacie Lugo and I'm the CEO of The Apartments Concierge, the apartment industry's premier white glove leasing service. Who are we? Our company is built on the foundation that by working with the onsite property management companies, we help ownership achieve a higher occupancy rate in a shorter span of time. Who is our client? Our client consists of A, B, and C properties, new construction and rehab lease-ups, student housing projects, and tax credit projects. The Apartments Concierge provides external and onsite leasing support with elongated leasing hours, maximizing your occupancy rate to allow the property management company to focus on resident retention. Every member of The Apartments Concierge team is trained extensively in leasing, operations, and brand awareness for each and every one of our assets. Aside from our leasing services, The Apartments Concierge offers a due diligence consulting service. The Apartments Concierge provides a third-party comprehensive evaluation to assist clients through a wide range of due diligence services. Our experienced professionals gather intelligence to identify any physical or financial issue on any asset to help avoid surprises before the purchase, during the purchase, and after the purchase, as well as pinpointing any opportunities for enhancements. The Apartments Concierge due diligence services reflect an ever-changing local market, property conditions, and ownership goals. If you're looking for the ultimate customer service experience in the multifamily industry, contact The Apartments Concierge today.

The directory in numbers

Texas apartment communities
12,000+
units on record
2.5M+
Texas metros
19
a month per agent seat
$75

Apartments Concierge Enterprises, LLC is a Texas licensed real estate brokerage, TREC 9014569-BB. We are a broker, not a lead vendor.

From search to paid

Four steps, in the order you work them.

  1. Step 1

    Search

    See Texas apartment communities on one map, with commission terms where TAC has confirmed them, the current concession, the housing-authority payment standard where it is published and a current list of availability (live availability in beta).

  2. Step 2

    Track your clients

    Keep every client in one list, with each guest card's stage and the terms quoted when you sent it.

  3. Step 3

    Send guest cards

    Pick the community, see TAC's service fee at your client's rent before you submit, and send the guest card. Then follow it from sent to leased.

  4. Step 4

    Invoice and collect

    In Texas, TAC sends the commission invoice to the community, collects it and pays your brokerage out of what the community pays, typically 120–180 days from move-in. Invoice processing is Texas only. Elsewhere you invoice through your own broker, who keeps the whole commission.

One move, start to finish

A renter says what they want, the agent finds the communities, the guest card goes out, and when the lease is signed the brokerage is paid.

  1. Step 1

    The renter says what they want

    Keep every client in one list, with what they are looking for.

    • 2 bedrooms
    • Houston
    • November
    • Up to $1,800
  2. Step 2

    The agent finds the communities

    Communities on one map, with commission terms where TAC has confirmed them.

    • Verified by TAC
    • Checking with them
  3. Step 3

    The guest card goes out

    See TAC's service fee before you submit, and send the guest card from the same place.

    • TAC’s fee shown first
    • Send guest card
  4. Step 4

    The lease is signed, and the broker is paid

    In Texas, TAC invoices the community and pays your brokerage out of what the community pays.

    • Sent
    • Toured
    • Leased
    • Paid to your broker of record

Choose your path

For agents

$50 to join, then $75 a month. Search the directory, track your clients and send guest cards. In Texas, TAC invoices the community for you.

Your broker can cover your seat, or you pay your own.

Sign up as an agent

For brokers

Broker accounts are free. Cover your agents’ seats or let each agent pay their own; directory search comes with covering at least one agent seat. TAC pays your brokerage, never the agent.

Before any payout, your broker of record signs TAC’s agreement.

Sign up as a broker

For renters

Looking for an apartment? Renter sign-up asks whether you have a Section 8 voucher. The agreement is the same either way.

Sign up as a renter

For properties

Own or manage an apartment community? Property accounts are free, and TAC approves access.

You sign TAC’s standard property agreement.

Request property access

Downloads

TAC in a few pages, for each side of the move. Read it, save it or pass it on.

One plan, one price

Subscriptions are sold in Texas, Florida, Kansas, Missouri and Arizona.

For agents only

per month
$75
to join, once
$50

Per agent seat. No contract, no notice period. Agents at a partner brokerage pay $50 a month with its partner code and their brokerage email address.

  • Communities on the map, with commission terms where TAC has confirmed them
  • What our service fee is on that property, before you submit
  • Current concessions and housing-authority payment standards, and a current list of availability (live availability in beta)
  • Guest card submission, and in Texas, invoicing and collection end to end
  • Section 8 referrals: a one-time 20% of what TAC collects on that referral, paid to your brokerage, one per household

Broker accounts are free. A broker never pays for a login. Only agent seats are charged — and the broker can cover them or leave each agent to pay their own. Directory search comes with covering at least one agent seat. Property accounts are free too.

One invoice, no subscription

An agent can submit a one-time invoice instead: no sign-up fee and no monthly charge. TAC’s fee comes out of what it collects: a One-time placement fee, the same on every placement from a brokerage with no ongoing account, shown in dollars before you submit, and nothing is paid until your broker of record and TAC have signed the broker-to-broker referral agreement. Texas only; the directory and the map come with a subscription.

Voucher clients

Where a voucher household’s paperwork needs vetting and processing, the household moves to FindMySection8 for it. Your brokerage receives a one-time 20% of what TAC collects on that referral, one per household, paid broker to broker.

Questions

Who is TAC for?

Licensed real estate agents and brokers who place renters in apartments. Apartments Concierge Enterprises, LLC is a Texas licensed real estate brokerage, TREC 9014569-BB: a broker, not a lead vendor.

What is in the directory?

Texas apartment communities on one map, with the current concession, the housing-authority payment standard where it is published and a current list of availability (live availability in beta). Commission terms show where TAC has confirmed them. TAC's team confirms them community by community.

Where does TAC invoice?

Invoice processing is Texas only. TAC invoices where it holds a brokerage licence. Subscriptions are sold in Texas, Florida, Kansas, Missouri and Arizona; elsewhere you get the full platform and invoice through your own broker, who keeps the whole commission.

When is my brokerage paid?

After the community pays TAC: TAC pays out of what it collects and funds nothing in advance. That is typically 120–180 days from move-in, sooner where a community pays fast. TAC pays your brokerage, never the agent.

What does it cost?

$50 once to join and $75 a month per agent seat, with no contract and no notice period. Agents at a partner brokerage pay $50 a month with its partner code and their brokerage email address. Broker accounts and property accounts are free; for a broker, directory search comes with covering at least one agent seat. TAC's service fee on each community shows before you submit a guest card. An agent can instead submit a one-time invoice with no subscription: no sign-up or monthly fee. A placement from a brokerage with no ongoing account is a One-time placement: the same service fee on every placement, out of what TAC collects and shown in dollars before you submit, payable once your broker and TAC have signed the broker-to-broker referral agreement.

Can I help clients with a housing voucher?

Yes. Where the paperwork needs vetting and processing, the household moves to FindMySection8 for it, and your brokerage receives a one-time 20% of what TAC collects on that referral, one per household, paid broker to broker.

Get set up

Subscriptions are sold in Texas, Florida, Kansas, Missouri and Arizona. Invoice processing is Texas only: TAC invoices where it holds a brokerage licence. Elsewhere you get the full platform and invoice through your own broker, who keeps the whole commission.

Sign-up opens soon

You can look at the plans now. Nothing you enter here is saved yet.

Who is joining?
How do you want to start?

Two minutes. Your broker’s details are required — that is who the agreement is with.

6 or 7 digits, as TREC shows it. TAC checks it with TREC before your account opens.

The Broker Fee Agreement goes here for your broker to sign.

For example 50EXP. It works only with your brokerage email address (name@exprealty.com for 50EXP), so sign up with that address.

$50 sign-up × 1
$50
$75/month × 1
$75

Due now$125

Then $75 a month. Paid on Stripe’s own secure page. Sales tax will be added once TAC’s Texas permit is issued.

Fees already paid are not refundable except where required by law or where TAC has failed to provide the service.

Read the Terms of service and the Privacy policy.

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DisclaimerTAC is not responsible for application approvals. TAC shows rate information, floor plans, current concessions and commission terms as provided by the apartment communities and their management companies. They can change at any time without notice. All screening and approval decisions are made by the apartment community.

Broker: Apartments Concierge Enterprises, LLC d/b/a The Apartments Concierge, a Texas licensed real estate brokerage, TREC 9014569-BB.