The standard we build to
We build every screen to WCAG 2.2 Level AA (the Web Content Accessibility Guidelines), in light and dark mode, from a 320px-wide phone up.
- Every control works with a keyboard and shows where the focus is.
- Every form field has a visible label, and errors are explained in words next to the field.
- Nothing is said by colour alone: statuses are written out.
- Pages reflow at 320px and at 400% zoom without scrolling sideways.
- Changes on the page are announced to screen readers, and nothing asks you to solve a puzzle to sign in or sign.
Known limitations
Some parts of the site do not meet the standard yet. We are working on them:
- The property map is being rebuilt so that everything on it is also in a list that works with a keyboard and a screen reader. Until then, use the list and search instead of the map.
- Some forms published by others, such as the Texas Real Estate Commission’s PDF notices, may not be fully accessible. Ask us and we will give you the same information another way.
- A few screens built before our 27 September 2026 review are still being brought up to the standard.
Our review and audit
We reviewed the site against WCAG 2.2 AA on 27 September 2026 and fixed what that review found in the parts built so far. Every new screen is checked against the same rules before it is released. A full WCAG 2.2 AA audit is scheduled before the site opens to the public, and this statement will be updated with its results.
Ask for help or another format
If something on this site does not work for you, or you need information in another format, tell us. Say which page and what happened, and how you would like us to reply. We will help you get what you need another way while we fix it.
If you need a reasonable accommodation because of a disability to use our services, ask us the same way.
- Contact TAC support (the form answers by email)
- Call (713) 561-3038
Last updated October 23, 2026.